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Use the A-Z navigation at the top of the page, the search bar provided or the filters below to help you locate a particular service.

Apply for a disabled parking bay

Apply for a disabled parking bay near your home.

Apply for a dropped kerb permit

Apply and pay for permission to lower the kerb outside a property.

Apply for a high hedge notice

Apply for a notice if a high hedge is affecting your property.

Apply for a non-material variation

Request a minor change to an approved planning permission.

Apply for a road occupation permit

Apply to occupy part of the road for works or equipment.

Apply for a roadworks permit

Apply for a permit to carry out roadworks.

Apply for a street café permit

Apply and pay for permission to place tables and chairs on the street.

Apply to change a street name

Apply to change the name of an existing street.

Apply to discharge a planning condition

Ask to discharge one or more planning conditions.

Apply to join Trusted Trader

Apply to become a Trusted Trader business.

Apply to name a new street

Apply to give a name to a newly created street.

Apply to name or rename a property

Apply to give a property a new name or change its current name.

Ask about business rates

Ask a question about your business rates (non-domestic rates) account.

Ask about council benefits

Ask a question about benefits provided by the council.

Ask about fostering or adoption

Ask a question about fostering or adoption services.

Ask about the Scottish Welfare Fund

Ask about crisis grants or community care grants.

Ask about your council tax account

Ask a question about your council tax account.

Book a bulky uplift

Book and pay for bulky item collection or request a bespoke quote.

Buy bins for a new home

For developers and self-builders to buy bins for a new domestic property.

Check if planning permission is needed

Ask if your project is permitted development or needs permission.

Contact planning

Ask a general question to the planning service.

Contact the council

Send a general enquiry to the council.

Get pre-application advice for major or complex developments

Request advice for major, EIA or complex proposals.

Get pre-application planning advice

Request pre-application advice before applying for planning permission.

Make a complaint

Tell us about a problem with a council service so we can investigate.

Make an information request (FOI or EIR)

Submit a freedom of information or environmental information request to the council.

Make an insurance claim

Submit a compensation claim for damage or loss involving the council.

Order a birth, death, marriage or civil partnership certificate

Order a certificate for an event registered in Scotland.

Recycling Points

Tell us about a problem with a council recycling point

Register a new property

Register a newly built or created property with the council.

Register a private water supply

Register your private water supply with the council.

Register for garden waste collections

Sign up for or renew the garden waste service.

Register interest in a Local Place Plan

Tell us if you are preparing or interested in creating a Local Place Plan.

Register multiple new properties

Register more than one newly built or created property at the same time.

Report a bridge or structure problem

Tell us about damage or a defect on a bridge or structure.

Report a dead animal

Tell us about a dead animal in a public place.

Report a dog that is out of control

Tell us about a dog causing concern or acting dangerously.

Report a hedge obstruction

Tell us about a hedge blocking a road, pavement or visibility.

Report a litter bin problem

Tell us about a problem with a public litter bin.

Report a missed bin collection

Tell us if your bin was not collected on its scheduled day.

Report a road or pavement problem

Tell us about potholes or other problems with roads or pavements.

Report a scam or illegal trading

Tell us about a scam, doorstep crime or illegal trading.

Report a street cleaning issue

Tell us about litter, glass or other issues needing street cleaning.

Report a streetlight problem

Tell us about a streetlight that is not working, is on during the day or is damaged.

Report a traffic light problem

Tell us about faulty or damaged traffic lights.

Report an abandoned vehicle

Tell us about a vehicle you think has been abandoned so we can investigate.

Report an empty home

Tell us about a property that appears to be empty.

Report an unregistered rented property

Tell us about a rented property you think is not registered.

Report commercial noise

Report noise from business or commercial premises.

Report discarded needles

Tell us where discarded needles have been found so we can arrange safe removal.

Report dog fouling

Tell us where dog fouling is causing a problem.

Report domestic noise

Report a noise issue from a neighbour’s home.

Report fly-tipping

Tell us about dumped waste so we can investigate and remove it.

Report unauthorised building work

Tell us about building work you think does not have permission.

Request a battery recycling bag

Get a new or replacement bag for recycling household batteries.

Request a building inspection

Ask for a building standards inspection.

Request a business rates refund

Ask for a refund if you’ve overpaid business rates (non-domestic rates).

Request a council tax refund

Ask for a refund if you’ve overpaid council tax.

Request a replacement bin

Request a bin if yours is missing or damaged.

Request a replacement garden waste permit

Replace a garden waste permit that is lost or damaged.

Request a Trusted Trader application pack

Get the forms and guidance you need to apply.

Request additional recycling bins

Request extra recycling bins for your household.

Request an additional general waste bin

Request extra non‑recyclable waste capacity.

Request an update on a planning application

Get an update on a planning application you have submitted.

Request assisted bin collection

Request help to move your bins to and from the collection point.

Request collection of an unwanted bin

Ask us to collect a bin you no longer need.

Request help with flood protection

Ask for advice or help with flood protection for your property or area.

Send feedback (comment or compliment)

Send a comment or compliment about a council service.

Suggest a walking or cycling improvement

Share an active travel idea to improve walking or cycling in your area.

Summer of sport

Enroll in a summer of sport session

Tell us a development has finished

Let us know when development work from a planning application has ended.

Tell us a development is starting

Let us know when development work from a planning application is due to start.

Tell us about temporary planning permission

Update the planning team about your temporary planning permission.

Waste items A to Z

Find out how to recycle or dispose of an item